Terms and Conditions Use of the 499bet Platform

1 Acceptance of Terms and Conditions

These Terms and Conditions ("Terms") constitute a binding agreement between you ("Member") and 499bet ("Platform", "We", "Company") regarding the use of the website, mobile application, and all services provided by 499bet.

By accessing or using any part of the 499bet platform — including simply browsing the website — you are deemed to have read, understood, and agreed to be bound by these Terms and our Privacy Policy, which forms part of this document in its entirety.

These Terms take effect from 1 January 2026 and supersede all previous versions of the Terms and Conditions ever published by 499bet. We reserve the right to update these Terms at any time, and your continued use of the platform following any amendment constitutes your acceptance of the updated Terms.

2 Member Eligibility

To register and use the 499bet platform, you must meet all of the following eligibility requirements at all times:

• At least 18 years old on the account registration date.
• An individual — not a company, partnership, association, or any other legal entity.
• Not domiciled in any jurisdiction that explicitly prohibits online gambling activity.
• Acting on your own personal capacity and not as an agent, proxy, or representative of any third party.
• Not currently on a voluntary self-exclusion list or subject to a prohibition imposed by any relevant authority.

3 Account Registration

Each member is permitted to hold only one (1) active account only at 499bet. Holding multiple accounts is strictly prohibited and will result in all associated accounts being suspended and balances forfeited.

During registration, you are required to provide information that is truthful, accurate, current, and complete. 499bet reserves the right to request identity verification documents (KYC) at any time, including:

• A valid copy of your identity card or passport.
• Proof of current residential address (utility bill or bank statement not older than 3 months).
• Additional documents as required by the 499bet verification process.

Failure to provide the requested documents within the stipulated timeframe may result in a temporary restriction or account closure. This KYC process is a standard security measure that protects your account from misuse by unauthorised parties.

4 Deposits and Payments

499bet supports a wide range of popular deposit methods in Malaysia, including FPX, Touch 'n Go eWallet, Boost, MAE, DuitNow, and local bank transfers. All deposits are processed in Malaysian Ringgit (MYR).

• Minimum and maximum deposit limits vary depending on the chosen payment method.
• All deposited funds must be the legitimate property of the registered member — no third party is permitted to deposit funds on your behalf.
• Successful deposits are typically credited to your 499bet account within minutes.
• 499bet does not charge any processing fees for deposits made via supported local payment methods.
• If you have any issues regarding a deposit, please contact the 499bet support team within 24 hours and include proof of the transaction.

All financial transactions at 499bet are protected by 256-bit SSL encryption and processed through secure, accredited payment channels. 499bet reserves the right to request additional verification for any transaction deemed unusual, in order to ensure the security of your account.

5 Withdrawal of Funds

Withdrawal of winnings at 499bet is subject to the following terms and procedures:

• Withdrawals may only be made to a bank account or e-wallet that is under the same member's name with a registered 499bet account.
• The KYC verification process must be fully completed before the first withdrawal is permitted.
• Daily minimum and maximum withdrawal limits are set according to your VIP membership tier.
• Withdrawal processing time ranges from a few minutes up to a maximum of 24 hours on business days.
• 499bet reserves the right to defer withdrawals by up to 5 business days where additional security review is required.

Any attempt to withdraw funds obtained through unlawful means, fraud, or breach of these Terms will be blocked immediately and reported to the relevant authorities.

6 Bonuses and Promotions

499bet offers a variety of bonuses and promotions from time to time to reward member loyalty. All bonuses are subject to the specific conditions stated in their respective promotional terms, in addition to the following general conditions:

• Each bonus carries a wagering requirement (rollover/wagering requirement) that must be fulfilled before a withdrawal is permitted.
• The welcome bonus is available to new members registering for the first time only.
• Only one bonus may be active at a time unless otherwise stated in the promotional terms.
• 499bet reserves the right to void any bonus where there is reasonable suspicion of promotional abuse.
• Bonus value will expire if the wagering requirement is not met within the specified time period.
• Bonuses cannot be transferred between accounts or directly converted to cash.

7 Game Rules

All games available on the 499bet platform use a Random Number Generator (RNG) that has been independently verified by an accredited international audit body. This ensures that every game outcome is genuinely random and cannot be manipulated by any party.

• Game results recorded by the 499bet server system are final and override any display on the client screen in the event of a discrepancy.
• In the event of a technical disruption during a game session, 499bet will make a fair decision based on server records.
• Wagers placed cannot be cancelled once a game round has begun.
• Minimum and maximum betting limits vary by game and are clearly stated within the respective game interface.

499bet works exclusively with internationally accredited game providers that hold valid licences and a proven track record. For the full list of our partnered providers, please contact our support team.

8 Prohibited Activities

The following activities are strictly prohibited on the 499bet platform and may result in immediate account closure and legal action:

• Use of automated software, bots, scripts, or any tools that enable gameplay without human intervention.
• Attempting to hack, breach, or disrupt the security systems of 499bet.
• Identity fraud or providing false information during registration and the KYC process.
• Holding multiple accounts with the intent to exploit bonuses or the platform's systems.
• Colluding with other members or third parties to gain an unfair advantage in games.
• Money laundering or any suspicious financial activity conducted through the platform.
• Depositing funds using stolen or unauthorized payment methods.

9 Account Closure and Suspension

499bet reserves the right to suspend or close any member account at any time for the following reasons:

• Violation of any section of these Terms and Conditions.
• Failure to meet KYC verification requirements within the stipulated timeframe.
• Detection of suspicious or potentially fraudulent activity.
• Requests from legal authorities or relevant regulatory bodies.

Members may also close their own account at any time by contacting the 499bet customer support team. Prior to closure, all active bonus wagering requirements must be fulfilled, and any eligible balance will be processed for withdrawal in accordance with established procedures.

10 Privacy and Data Protection

499bet takes member privacy very seriously. All personal information collected during registration and use of the platform is processed in accordance with our detailed Privacy Policy, which forms part of these Terms.

In summary, 499bet is committed to:

• Not selling or disclosing members' personal information to third parties without consent — except as required by law.
• Storing all personal data with secure encryption and strict security measures.
• Providing members with access to review, correct, or request deletion of their personal data.
• Using data only for the purposes stated in our Privacy Policy.

For more information on how we handle your data, please refer to Privacy Policy in full.

11 Responsible Gaming

499bet believes entertainment should be enjoyable and in control. We provide a range of self-management tools accessible directly through your account settings:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to manage your spending.
• Session Time Limit: Limit your gaming session duration to stay within the limit you have set for yourself.
• Temporary Self-Exclusion: Take a break from the platform for 24 hours, 7 days, or 30 days as needed.
• Permanent Self-Exclusion: Request permanent self-exclusion from the platform if you feel it is necessary for your well-being.

If you or someone you know needs help with a gambling problem, please seek support via the Responsible Gaming for useful information and resources.

12 Amendment of Terms and Conditions

499bet reserves the right to modify, update, or replace any part of these Terms and Conditions at any time without prior notice. Changes that take effect will be published on this page with an updated revision date.

It is your responsibility to review these Terms periodically. Continued use of the 499bet platform after any changes are published constitutes your acceptance of and agreement to the amended Terms.

If you have any questions regarding these Terms and Conditions, please contact our customer support team, available 24 hours a day, 7 days a week via live chat in the 499bet app.